Route
Shipping Protection by Route
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Customer Reviews
Poor shipment quality to the extent that not only the shipping container was severely damaged but the bag was also damaged.
Hi Wendy,
We’re so sorry your bag arrived damaged. We take great care to ensure every order leaves us in perfect condition, so this must have happened in transit. To protect our customers, we provide the option for Route Shipping Protection with every order, which makes it simple to file a claim and receive a replacement quickly. Our team will reach out directly to help resolve this for you.
The cobalt blue is so rich and gorgeous! I received so many compliments on this bag. The material feels great and durable. This bag is definitely a staple in my closet.
I recently purchased an item online and saw the option to add Route Shipping Protection at checkout, so I decided to try it out for peace of mind. Thankfully, my package arrived safely and on time without any issues, so I didn’t end up needing to use the protection. While I appreciated the extra security it offered, I did notice the charge was added automatically, which might catch some people off guard. Overall, I didn’t mind paying a little extra just in case something went wrong, but if your order isn’t high-value or you trust the seller’s support, you might not need it.
Thank you for your review Chanaya! We are so glad your order arrived without issue. For any future purchases Route is always optional and can be unselected at checkout. Thanks again for shopping!
I love everything about my bag
I love this bag it’s stylish and smooth feel, goes with everything I love this bag the color is so rich too.
